Archivists' Enquiry Tool

A bespoke system designed and implemented to ease and manage the daily/weekly enquiries for the heritage material Archivist(s).

The system is tailored to your requirements, and will provide the following key functionality...

• Developed using rapid prototyping techniques based on current use of Excel spreadsheets, emails, telephone calls, letters and Microsoft Word documents etc
• Developed using Microsoft tools and databases
• Enquiry history section
• Enquiry open/closed/complete function
• Task Scheduler with workflow
• Drag N Drop of correspondence (scanned and/or email attachments)
• Web based – iPad/tablet friendly
• Extensive notes and memo fields
• Recording of donations received
• Report functions
• Secure backup online and to School PC/usb memory stick
• Multiple licences and read/edit access
• SDS to provide hosting services for site – no annual charge
• A complete bespoke and turnkey solution – easy to use
• Future integration to include live enquiry service from provided SDS Digital Heritage Solution
• Gmail email send to CRM service
• Future link to Archive Manager Suite of Software
• Ability to log and record the time taken/spent on each enquiry
• Interactive e-Visitor Book Facility

The Archivists' Enquiry Tool features a Data bank facility to import all your current and past research results data stored in a Microsoft file/tree structure